Privacy policy
This policy explains how information may be collected, used and protected when you visit an Acupixel or IDSnap website or contact us.
Information we collect
We may collect information you choose to provide, such as your name, business contact details, company information and the contents of an inquiry. We may also receive basic technical information associated with a website visit, such as an IP address, browser type, device type, requested pages and timestamps.
How we use information
We may use information to respond to inquiries, provide requested product or service information, support evaluations and customer relationships, operate and secure our websites, troubleshoot problems, improve our products and comply with applicable legal obligations.
Sharing information
We may share information with service providers that help us host, secure, operate or support our websites and business systems. We may also disclose information when required by law, to protect legal rights or in connection with a corporate transaction. We do not disclose personal information for purposes unrelated to operating our business without an appropriate basis.
Data retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, enforce agreements and meet legal or regulatory requirements. Retention periods may vary depending on the type of information and the reason it was collected.
Security
We use reasonable administrative, technical and organizational safeguards intended to protect information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
Your choices and rights
Depending on where you live, you may have rights relating to access, correction, deletion, restriction or objection to certain uses of personal information. You may also ask questions about our privacy practices. We may need to verify a request before responding.
Cookies and similar technologies
Our websites may use cookies or similar technologies that are necessary for security, functionality, preferences or measurement. Browser settings may allow you to block or delete cookies, although doing so can affect some website functions.
Children's privacy
Our business websites and services are not directed to children, and we do not knowingly seek personal information from children.
Changes to this policy
We may update this policy as our websites, services or legal obligations change. The date at the top of this page identifies the latest revision.
Contact us
For privacy questions or requests, please use our contact page. This policy is a general website privacy notice and is not intended to replace any product-specific agreement or notice.